The Wagon Store

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Shipping/Return Policy

Shipping Policy


Standard Return Policy

 

If you are not completely satisfied with your purchase from TheWagonStore.com, you may return your item(s) within 30 days of receipt. Customers are responsible for all return shipping costs and products purchased with a free shipping or flat rate offer will be credited less our original shipping cost. All items being returned must be in new condition, never assembled, used or played with.

 

Freight Damage

Customers are responsible for notifying The Wagon Store within 7days after receipt of order for a freight claim to be made.  We can not accept a freight claim after this time.

 

RMA - Return Merchandise Authorization

 

A return authorization number is required for all returns. Returns will not be accepted without proper return authorization from our Returns Department. Please contact us and we will promptly assist you.

 

Standard Shipping Policy

 

We ship within 2-3 business days (usually sooner) of when you place your order. We ship via all major mail carriers, including UPS, FedEx, and the United States Postal Service. Unfortunately, customers are unable to specify the carrier of their choice. On rare occasions we may face an unforeseen delay in shipping your order. We will notify you by email if there is a delay in shipping. Your credit card will not be charge until we ship. Our standard shipping method is ground shipping. You should receive your products within 7-10 business days from the day you ordered. At this time, The Wagon Store ships merchandise to locations within the United States only.

 

Typographical Errors

 

In the event that a TheWagonStore.com product is mistakenly listed at an incorrect price, TheWagonStore.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TheWagonStore.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled,TheWagonStore.com shall issue a credit to your credit card account in the amount of the incorrect price.

 

Trademarks

 

All trademarks, service marks and trade names of TheWagonStore.com used in the site are trademarks or registered trademarks of TheWagonStore.com

 

WARRANTY DISCLAIMER

 

THIS SITE AND THE MATERIALS AND PRODUCTS ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, TheWagonStore.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TheWagonStore.com DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TheWagonStore.com DOES NOT MAKE ANY WARRANTEES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. SOME STATES DO NOT PERMIT LIMITATIONS OR EXCLUSIONS ON WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

LIMITATION OF LIABILITY

 

TheWagonStore.com SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF TheWagonStore.com HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.